Gypsy Tribe Westchester Policies

Cancellation Policy

Cancellations less than 24 hours in advance will be charged full amount, due to limited availability and space in classes.
Reservations and Classes booked are subject to a 24 hour cancellation window. You must cancel your reservation online. Classes purchased cannot be refunded or transferred, after late cancel.

* Please Note: All cancellations made after our 24 hour window will be considered a late cancel and will be charged for the full price for the missed class. No show and late cancellations will be charged the full price for the classes missed. No refunds will be given for no show and or late cancellations.

Purchase Policy

Classes can be reserved online using our MINDBODY online schedule. Reservations must be made with a credit card to confirm your place in class. Purchases will not be refunded to your credit card. If a reservation is cancelled early the class is credited to your Gypsy Tribe Westchester tm, subsidiary of RCS Aerial, LLC, account to use towards future reservations. Single classes, class packages, unlimited packages, special promotions, workshops and memberships are non-refundable. Classes and instructor assignments are subject to change. Pricing is subject to change without notice. New clients should contact Gypsy Tribe Studio, via email, to inquire about our classes. New Clients are encouraged to contact their doctor prior to starting a new fitness modality.

Refunds with doctors notes, will be permitted.

Terms, Conditions & Etiquette

Arrival:
First time clients are requested to arrive 10-15 minutes before the start of the class. For safety reasons, clients cannot join the class once instructor has begun teaching.
Wait Lists:
If you are added to class from a wait list, you need to confirm your reservation 4 hours prior to the start of class. Once a class is confirmed, you will be held to the cancellation policy for that class.

Etiquette:

No street shoes allowed in studio. Al clients must have studio only footwear, as well as bathroom shoes, i.e. flip flops. in order to keep the studio its cleanest, we ask that each client kindly abide by this request.

Proper footwear must be worn for each class in the studio, i.e. grip socks or basic studio shoes.

Please Refer to the Client Code of Conduct.*

Late Arrivals:
GTW (Gypsy Tribe Westchester) allows a 7 minute grace period, clients who arrive after the grace period will not be allowed to participate in class for safety reasons.

*Client Code of Conduct:

The staff of  GTW are committed to providing a high quality environment for all clients. We are dedicated to maintaining an environment in which each client can feel safe and respected. In order to assure a positive experience, clients are expected to conduct themselves in an appropriate manner at all times while participating in Gypsy Tribe Westchester programs and its facilities.

The following  are the standards of conduct:

Code of conduct applies to all clients during their program participation as well as to all guests during their visit to GTW.

The client must conduct himself in an appropriate manner while in a program or within Gypsy Tribe Westchester studio. Clients are expected to be respectful of other participants and staff. The staff of Gypsy Tribe Westchester reserve the right to refuse service to those who chose not to follow the rules.

Rules of Conduct – Gypsy Tribe Westchester

Leave Bathrooms Clean.
Employees Must Wash Hands.
Clients Should Also Wash Hands.
Street Shoes Not Allowed Inside Studio.
No Food Allowed Inside Studio.
Water Only.
Must follow Rules of Safety:
Listen to Instructor at All Times.
Respect Others in the Studio.
Clean Up After Your Workout.

Thank You.

Refund & Exchange 

Class Refund Policy:
Single classes, class packages, unlimited packages, special promotions, workshops and memberships are non-refundable but are transferable within 14 days of purchase.

Merchandise Refund Policy: NO refunds. We will gladly accept returns of unwashed and unworn merchandise with the tags attached within 15 days of purchase date for store credit or exchanges. Socks, accessories & undergarments are final sale. All sale items are final.

Privacy Policy

Gypsy Tribe Westchester respects your privacy and does not share your information with third parties. We respect your privacy and do not advertise or use clients in photos without written consent. Please see Liability Waiver Consent Form.

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Location 69 Westchester Ave. Phone 914 764-0444 E-mail askroeaboutlife@gmail.com Hours M 6 am - 9 pm T 8 am - 9 pm W 6 am - 9 pm Th 8 am - 9 pm F 8 am - 9 pm S -7 am - 9pm Sun - call for information
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